Support

Questions, a problem or an idea? Email [email protected] — we usually reply within two working days. Mentioning your iOS version and what you were doing when it went wrong helps us help you faster.

Frequently asked questions

Does Kwispel sync between my devices?

Yes. As long as you are signed in with the same Apple account on both devices and iCloud is enabled for Kwispel, your data syncs automatically through your own iCloud.

How do I share the care with my household?

Create a pack in the app and send an invitation. Only invited people see the shared data.

How do I cancel my subscription?

Review the current purchase details shown in Kwispel for the available cancellation options.

How do I delete all my data?

Delete dogs or individual logs in the app, or delete the app and then erase Kwispel's iCloud data via Settings → Apple Account → iCloud → Apps Using iCloud. See the delete-your-data page for the full steps.

Can I keep records for more than one dog?

Yes. Each dog has a separate profile and history. Review the current product details before deciding.

Is my dog's health data sent anywhere?

No. Dog data stays on your device and in your own iCloud: names, notes, photos, weights and health data are never sent. What we do measure is separate from it — anonymous usage statistics with fixed event names, and the ad measurement you allow or switch off yourself. The privacy notice describes both.