Support

Questions, a problem or an idea? Email [email protected] — we usually reply within two working days. Mentioning your iOS version and what you were doing when it went wrong helps us help you faster.

Frequently asked questions

Does Kwispel sync between my devices?

Yes. As long as you are signed in with the same Apple account on both devices and iCloud is enabled for Kwispel, your data syncs automatically through your own iCloud.

How do I share the care with my household?

Create a pack in the app (Kwispel Premium) and send an invitation. Only invited people see the shared data, and joining is free for them.

How do I cancel my subscription?

Subscriptions run through Apple: open Settings → your Apple Account → Subscriptions → Kwispel Premium → Cancel. You can cancel up to 24 hours before the renewal date.

How do I delete all my data?

Delete pets or individual logs in the app, or delete the app and then erase Kwispel's iCloud data via Settings → Apple Account → iCloud → Apps Using iCloud. See the delete-your-data page for the full steps.

Does Kwispel work for cats too?

Yes. The daily check-in, health logs, calendar and vet report all work the same for cats; the breed-based care routines cover dog breeds most thoroughly.

Is my pet's health data sent anywhere?

No. Pet data stays on your device and in your own iCloud. We collect only anonymous usage statistics with fixed event names — never names, notes, photos, weights or health data.